DILA offers an Interpreter Referral Service for the purpose of scheduling sign language interpretation and transliteration services. Sign language interpreters bridge the communication barrier between individuals who are deaf and individuals who are hearing. In most cases, the interpreter translates spoken English into American Sign Language (ASL) for deaf or hard-of-hearing individuals. Their response is then translated back into English for the hearing party.
For individuals with complex communication needs, such as minimal language skills or a disability that affects visual comprehension, we offer relay interpreters. In these situations, the relay interpreter acts as a cultural guide. He or she works alongside a traditional sign language interpreter to ensure accurate, efficient communication between all parties.
Equal Communication Access
The provisions of interpreters is recognized as one means of assuring communication accessibility to deaf individuals. Numerous state and federal laws including:
- Section 504 of Rehabilitation Act of 1973 prohibits discrimination on the basis of disability in any program or activity receiving federal financial assistance.
- The Individuals with Disabilities Education Act of 1975 (PL 94-142) requires certain employers and schools to provide interpreters in some situations.
- Under the Americans with Disability's Act (ADA) and its regulations, government entities, most private employers, and places of public accommodations are required to provide qualified sign language interpreters or auxiliary aids as a means of ensuring effective communication.
Network of Qualified Interpreters
As an organizational member of the National Registry of Interpreters for the Deaf (RID), DILA draws from a network of experienced, highly skilled interpreters. Each adheres to a strict code of professional conduct and is specially trained to handle a variety of interpreting situations. The most commonly requested settings include:
- Physician’s office or hospital visits
- Schools or universities
- Legal proceedings
- Artistic performances
- Religious ceremonies
- Social services meetings
- Conferences, conventions and presentations
- Business, government and industry gatherings
- Rehabilitation/vocational training
- Mental health and addiction counseling
- and others
Interpreter Network Committee
DILA has formed an interpreter network committee to be able to provide a support system for interpreters on the Eastern Shore. This committee is not limited to just current interpreters but to any past or future interpreters, interpreting students and professionals working in the field of deafness (hearing or deaf). This is an opportunity to share and learn more about interpreting issues. For more information on the the next meeting click here, or call 410-742-5052 (V/TTY) or email dila@dila.org.
How to Request an Interpreter
To request an interpreter, call 410-742-5052 (voice/TTY), at least two weeks prior to your event or click here and fill out an interpreter request form on-line and fax to 410-543-4874. DILA’s interpreter coordinator will identify, schedule and confirm one or more qualified interpreters for your event based on the information you have provided.
To Learn More...
 For more information about our interpreter referral services or fees, call 410-742-5052 (voice/TTY) or email dila@dila.org.
Click here to read 'Sign Language Interpreting Services' Fact Sheet
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